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About CCW

We support thousands of customers with complaints they have been unable to resolve directly with their water company.

In addition, we carry out research on a wide range of water issues and publish our findings to influence the future direction of the industry in a way that benefits consumers. Our Committees in England and Wales, and team of Consumer Advocates, represent consumer interests to a wide range of stakeholders, including Government, regulators and water companies.

As we look ahead to the coming years, we have a clear vision of what we aim to achieve on behalf of water consumers in England and Wales and are looking for talented people to help us achieve our mission.

Our Benefits

In addition to a competitive basic salary and Learning & Development programme tailored to your role, you will have access to the following benefits:

  • Civil Service Pension Scheme

  • Flexible working options

  • Bicycle Loan

  • Cycle to Work Scheme

  • Season Ticket loan (train/bus travel)

  • Free access to Health Assured (Employee Assistance)

  • 3 paid days off per year to complete Voluntary work

  • £65 per year contribution towards fitness/gym subscriptions

  • Free eye test every 2 years

  • Free Flu jab every year

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​​Our Values

In addition, colleagues across CCW embrace a set of corporate values that embody the way we do business. Through our focus on personal development, diversity and inclusion, we want to make sure that CCW is a fun, energetic place to work where every colleague feels that their individual contribution is making a difference. ​Our values define what we stand for as an organisation, and are there to guide us in our day-to-day work and decisions.


Equality and diversity

At CCW, we define our diversity as having people with a wide range of traits, backgrounds and experiences. Being inclusive means we all feel comfortable sharing our ideas and perspectives because our differences are respected and valued. Every member of the organisation feels safe, accepted and appreciated with an equal opportunity to grow and succeed at work.

​We are a Disability Confident Committed employer, you can find out more about our commitment towards Equality, Diversity and Inclusion here.​


Further information

Further information about CCW and how to apply

DownloadEqual Opportunities Monitoring Form

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